Admins of a workspace have special permissions to manage their workspace’s member accounts. Admins can register members, update member details, deactivate or delete accounts, add or change administrators, and more :)
1. Admin console > Manage members
To manage your workspace members, log in to Morningmate and navigate to Admin Console > Manage Members.
Tip!
The Admin Console menu is visible only to organization admins. Current admins can assign administrator roles or remove them from other members.
2. How to approve join requests
Members on the waiting list can join your workspace once an admin approves their request. To view pending requests, go to Manage Members > Hold. Admins can review each request and choose to either approve or decline it.
3. How to deactivate members
From the Active list, you can deactivate members who are on leave or who have left the company.
To deactivate a user, simply select Deactivate in the status column. Once deactivated, the member will no longer be able to log in or access the service.
4. How to reactivate deactivated members
From the Active list, you can activate members who have been previously deactivated.
Simply select Activate in the status column of the member you want to restore. Once the user has been reactivated, they will be able to log in and access again right away.
5. How to delete members
Select the Inactive tab to see all deactivated accounts and delete the account from this list. Please note that once deleted, the account and all associated data cannot be recovered.
Tip!
Accounts can only be deleted after they have been deactivated.
Any post created by that member can no longer be edited or removed. (Registered posts will still remain).
How to view history of deleted accounts
You can view the account deactivation history by navigating to History > Admin Changes. Deleted accounts will be labeled as “Deleted” in the record.
6. How to assign or remove admin roles
You can assign or remove administrator roles as needed.
In the Active tab, select the desired member, then choose Assign to grant admin privileges.
To remove admin access, select Remove, and the admin role will be withdrawn.
Tip!
You can add as many admins as needed to your organization or team. However, you cannot remove your own admin role, but must ask another admin to remove it for you.
7. How to change a member's information
Admins can edit a member’s information except for their email address.
In the Manage Members list, select the desired member to update their details.
You can edit name, department, position, contact number, or reset password.
Tip!
If your organizational chart is enabled, you can also update the member's department. (See How to manage members' department details)
