[Chrome]

1. At the top right, click More More.

2. Click More tools and then Clear browsing data.

3. At the top, choose a time range. To delete everything, select All time.

4. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

5. Click Clear data.

[In other browsers]

If you use Edge, Firefox, or another browser, check its support site for instructions.

If you need more help, please check this article and let us know.