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What actions should be taken when Windows updates are not functioning properly?
What actions should be taken when Windows updates are not functioning properly?
Updated over a year ago

Are you facing issues while installing the Morningmate desktop app?

Simply follow the 3 steps mentioned below for a hassle-free installation process.

Warning

Please be advised that downloading the app is not compatible with the Internet Explorer browser. It is suggested that you utilize Chrome or Edge for this purpose.

If you're a Mac user, please check out this article: How to install desktop app on Mac?

To uninstall, please follow these steps:

Step 1: Download the 'Uninstall_Morningmate' file and click on it.

The file will begin to download automatically once you click on it. Once it is downloaded, open the folder where the file is saved and click on it. A pop-up message will appear, asking if you want to delete the file. Click 'Yes' to proceed with the uninstallation.

✔ Tip

Please navigate to the Windows Settings and verify that the Morningmate app has been removed from your system. Please note that certain security programs may cause a delay in the app's removal, so we recommend that you double-check your desktop settings to ensure that the app has been successfully deleted.

Step 2: Download the desktop application from our website.

Depending on your device, click on either Windows or Mac to initiate the download process for the desktop app.


If you are still experiencing difficulties even after attempting the aforementioned steps, there are two possible courses of action:

  1. Login to your account and resume your work using a web browser at morningmate.com.

  2. Inform us of the issue you are facing by sending an email to [email protected].

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