Only account admins have the ability to cancel the subscription.
1. To do this, start by navigating to the Admin Console menu, located in the bottom left corner of the main page.
2. Next, click on the Stripe Customer portal menu.
3. You will then be directed to the payment page, which displays your current plan, the number of seats you have purchased, the subscription fee, and your payment and billing information. Click on Cancel plan.
4. Finally, click on Cancel plan again to confirm.
Please note that you will retain access to your current subscription until the end of its subscription period and billing cycle.
For further details regarding the terms and conditions of payment, kindly refer to our Payment Policy.