Skip to main content
All CollectionsAdmin featuresManaging Company/Team
Managing your organization's members
Managing your organization's members
Updated over a week ago

Admins have the ability to manage internal member accounts, which includes approving join requests, deactivating or deleting accounts, adding or modifying other admins, and altering member information.

1. Admin Console > Manage Members
To access member management options, login to Morningmate and navigate to "Admin Console > Manage Members".

✔ Tip
Only organization adminis are able to view the Admin Console menu, and current admins have the ability to add or remove other admins.

1. Approving internal members' join request
All members on the waiting list can join your organization or team's account upon receiving approval from an admin. To view the list of individuals who have requested to join, navigate to Manage Members > Waiting. From there, an admin can either approve or decline the requests.

2. Deactivate
If a member is on leave or has departed from the organization, an admin can deactivate the individual's account. By selecting "Deactivate", the member will no longer be able to log in to Morningmate using that account.


3. Cancel Deactivation
You can access a list of individuals whose accounts have been deactivated. If you wish to reactivate an account, select "Cancel Deactivation." Once the member's account has been reactivated, they will be able to log in and access Morningmate using that account.


4. Deleting members
To view a list of individuals whose accounts have been deactivated, select "Deactivated". If you wish to permanently remove an account, you have the option to delete it. Please note that this action cannot be reversed.

✔ Tip
Accounts can only be deleted if they have been previously deactivated. Additionally, any posts created by a member whose account has been deleted cannot be altered or removed.

  • Checking the history of account deletion
    To review the history of account deactivation, navigate to History > Admin Changes. This will provide you with a complete record of all account deactivations, with all deleted accounts displayed as "Deleted".

5. Adding/removing admins
To add or remove admins, navigate to "Manage Members" and select Assign or Remove. Once the desired member has been chosen, they will immediately be added or removed as an admin.

✔ Tip

There is no limit to the number of admins you can add to your organization or team's account. However, you are unable to remove yourself from an admin role.

6. Changing member's information
Admins have the ability to modify member information with the exception of their email address. To edit a member's information, navigate to "Manage Members" and select the desired member. From there, you can alter their name, department, position, contact number, and reset their password.

✔ Tip
If your organization or team has enabled the organizational chart feature, it is possible to add or modify departments.

Did this answer your question?