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How to remove members from your company's business account
How to remove members from your company's business account
Updated over a year ago

Admins have the ability to delete member accounts. Please note that once an account has been deleted, it cannot be recovered. Additionally, any posts created by the member will remain in the system but cannot be edited.

✔ Tip, you can utilize this feature in the following scenarios:

  • When a member is departing from the organization.

  • When a member has accidentally signed up with an incorrect email address or an admin has registered an incorrect member.

  • When an admin has unintentionally registered an external member.

1. Deactivating an account to delete
In order to delete an account, it must first be deactivated. Navigate to the "Deactivated" section and select the account you wish to remove. The account will be deleted immediately, preventing the member from logging in to the system.


2. Deleting an account
To view a list of deactivated member accounts, select "Deactivated." From there, choose the desired account and click "Delete." You will then receive a pop-up message confirming that you understand the consequences of permanently deleting the account. To proceed, select "Delete" to remove the account.


3. Account deletion history
To view the history of account deletions, navigate to Activity History > Admin Changes > Note. Deleted accounts will be displayed as "Delete Account."

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