If you cannot remember your registered ID (email address) or password, you can either contact the Morningmate support team or use the “Find my password” option on the login screen.
1. Find your ID
If you contact us via either support lounge, chat, or email ([email protected]) and provide your company name and full name, we will verify your information and help you find your ID.
Our team will check the details you entered at the time of registration.
2. Reset your password
If you do not remember your account password, you can reset it directly from the login screen.
1) Go to Morningmate Login > Find my password
2) Enter your account information (email address)
3) Check your inbox for the password reset message
4) Complete the password reset and log in
Tip!
If you do not receive the password reset email:
Check your spam or trash folder
The email may have been filtered into your spam or trash folder, so please check there first.Check your company’s security settings
If your organization has a security or server administrator, please confirm that emails from the morningmate.com domain or AWS-based email services are not being blocked.Contact your administrator
If the issue persists, please ask your company administrator to reset your password for you, from the Admin Console.