You can leave comments on posts created by yourself or others to share opinions and communicate with team members. Comments are divided into system comments and user comments, and you can freely interact by clicking Like on any comment.
Tip!
When writing a comment, you can click the Reply button below a comment to add a threaded reply.
1. Write a comment
Anyone who has permission to view the post can leave comments and share feedback.
You can also mention specific users (project participants) in comments by typing @Name. (View how to use mentions)
Remove/edit a comment
You can delete or edit your own comments. Please note that once the comment is deleted, it cannot be reverted.
Tip!
Comments can only be edited or deleted by the original creator. Even project managers cannot edit or delete another user’s comment.
System activity comments cannot be edited, but they can be deleted.
Edited comments do not leave any edit history.
2. Write replies to comments
You can click the Reply button under a specific comment to add additional replies.
This is useful when communicating with other members directly within a post.
1) Reply to a comment
Click Reply below a comment to write a reply to that specific comment.
Tip!
Mention tags are not automatically applied to the first reply in a comment thread.
2) Reply to a reply
You can also reply to an existing reply.
In this case, the user who wrote the reply will automatically be mentioned (@Name).
Note!
If a parent comment is deleted, all replies under that comment will also be deleted.
Replies cannot be added to system comments (such as assignee changes or status updates).
3. Distinguish between system comments and user comments
You can use the tabs at the top of the comment section to filter comments.
Select the All tab to view both system comments and user comments.
Select the Comments tab to view only comments written by users.
4. Express reactions with “Like”
You can click Like on comments to express reactions.
Click the number next to Like to see who reacted to the comment.
5. Pin comments to the top
You can pin important comments to the top of a post.
This is useful for highlighting important notices, additional information, or key discussions related to the post.
Tip!
The ability to pin comments follows the project’s Comment Permission settings. If the permission is set to Everyone, all project participants can use the feature.
Up to 10 comments can be pinned. Replies (threaded comments) cannot be pinned individually. If a comment with replies is pinned, all replies under it will be pinned together.
Pinned comments are always displayed at the top and will not be hidden under View previous comments.
