1. Why can't I see the 'groups' of the task?
This is most likely because your current screen is set to "All Tasks."
📌How to fix:
Go to the "Grouped View" menu at the top and select "Group." Then, you will be able to view the tasks grouped according to the group names you previously set.
In Tasks 2.0, you can group no only by group names but also by status, assignee, custom properties, and more.
2. Why don’t subtasks appear properly in a hierarchy under their primary tasks?
In Task Board 2.0, we enhanced the ability to filter and sort tasks in various ways. As a result, parent and child tasks are not always displayed together.
For example, if you filter the tasks by "Requested” status, only the tasks that meet that condition will be shown. In that case, a subtask may appear without its primary task, if the primary task is not at the "Requested" status.
While this flexibility is useful, we understand that it can sometimes make it harder to see the primary-sub relationships at a glance. We are aware that many users feel inconvenienced by this, and we’re planning a second update to improve the visual clarity. 🙏
3. Can I save the filter settings once I set them?
Yes, you can! In the new Task Board 2.0, you can save your customized settings such as filters, hidden columns, sorting, property orders, and grouping into a “View.”
After setting the screen the way you want, click the “View List" at the top and then press the “Create” button to save it.
Saved views can be fetched whenever you need them, and you can also set is as "Public View" to share them with your teammates.
4. Can I customize statuses and add new properties in existing projects created before the update?
Unfortunately, the new status customization cannot be applied to projects created before the update. It is only applied to newly created projects to avoid conflicts with the default statuses assigned to existing tasks.
That said, we have received many requests to enable enable this in older projects as well, and we’re actively reviewing ways to support migration in the future.
5. Why can't I see some of the tasks I registered in either the "Task Overview" or "Gantt Chart "?
If a task you registered is not showing in the All Tasks Overview or Gantt Chart menus, please check whether the View or filters have been applied in each column. Depending on these settings, the tasks displayed on your screen may differ.
☑️ “The task I created in the [Feed tab] is not visible in the [Tasks tab] inside the project.”
☑️ “I am assigned to a task, but it does not appear in the [Gantt Chart] tab. Was the post deleted?”
☑️ “I clearly registered a task, but I cannot find it in the [Task Explorer] menu.”
If you are experiencing one of the above situations, please review the following three points:
1) Check the View Settings
First of all, check the filtering area of the project's task tab, and the two overviews on the left side of the menu. If certain filters are applied there, some tasks may not be displayed.
To fix this, ① switch the view setting back to the default “All Tasks” and ② clear all applied filters, grouping, or hidden data. This will reset the screen to show all registered tasks.
Search for the task you were looking for and then reapply any conditions as needed to display only the information you want.
2) Check property (column) filter settings
In the task board, each column can also have its own filter applied. If a filter is set, only those tasks that meet the condition will appear.
Check whether any column filters are applied, and if so, clear them to confirm whether your tasks display correctly.
👉 [See detailed guide on filter settings]
3) Check the task’s due date and assignee
Make sure each task post has essential details such as due date, assignee, or priority assigned. If none of these are added, the task may not appear in views like the Gantt Chart or All Tasks.
Tip!
If you want to check out all detailed features of Task Board 2.0